We accept returns for credit on the customer’s account on new, unopened products within 30 days of purchase. Products must be in their original package and in new condition.
There will be 15% restocking fee on all non-defective un-opened returns that are NOT the fault due to Eversecu Canada . Return shipping will be at the buyers expense to the appropriate return address.
Items may also be returned for repair. Terms and conditions vary depending on the manufacturer’s warranty.
Items that are defective out of the box will be exchanged for a new product at no charge or be returned for credit according to the manufacturer’s policy. If the manufacturer determines that the product is not initially defective, not new, or that its inability to function properly is a result of user damage or abuse, the customer is responsible for charges associated with its replacement.
Order is cancelled by customer that is not seller's fault, 5% processing fee will be charged.
When you order products from Eversecu Canada, the order is processed within one to two business days. Orders received during non-business days are processed on the next business day.